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Chronicler is a customisable incident management platform that will enhance the operation of your command centre and provide a real-time view of your environment.
 

Chronicler enhances your existing operations, ensuring that any situation is managed to the highest standard. Chronicler is completely customisable, allowing you to get the Incident Management Platform that your business needs to be industry leading.

What Chronicler can do for you

Incident Management

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Time Stamped

Create time stamped incidents instantly with every action and update recorded automatically.

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Locations

Input your site-specific locations, including grid references, lat/long, what3words or x-address.

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Customised Groupings

Integrate your existing incident classification into the system and add new items in seconds.

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Manage

View all your active incidents, sorted by importance and duration.

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Priority Management

Automatically assign four levels of importance to jobs with the ability to upgrade and downgrade instantly.

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Collaboration

Share job details and work concurrently on the same incident with other agencies.

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Manage Crews

Intelligent recommendations of crews are available to respond to incidents.

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GPS Tracking Review

GPS track crews identifying exactly where they are and view a historical log of where they have been.

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Rostering

Enable and disable crews based on their rostered start times or availability to respond.

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Job Dispatch via SMS

Send job details to response crews via SMS ensuring they have accurate and up to date information.

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Staff Management

Allocate staff members to a crew including contact details & phone numbers.

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Mobile App

Give crews access to a dedicated mobile app allowing them to see all relevant job information.

Crew Resource Management

Customisation

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Custom Forms

Digitalise existing paper forms including customisable fields and digital signatures.

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Custom Fields

Add in specific fields pertinent to your operations, specific type fields available for different incidents.

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Required Comments

Prompt users with specific questions based on incident status and categorization.

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Participant Database Search

Search for participant information by identifier live within the system (for events that have included patron identifiers).

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Results

On conclusion of an incident, summarise the outcome for the purposes of auditing and follow-up.

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Standard Operating Procedures

Your SOPs can be integrated into the platform with steps automatically recorded on completion.

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Notification Alerts SMS/Email

Automatically notify key staff groups of issues and updates as they occur.

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Job Dispatch Alert SMS

Send accurate job details and updates to response crews.

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Weather Alert SMS

Automatically notify staff of forecast inclement weather.

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Broadcast SMS

Share important information with patrons or customers via mass SMS.

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Inbound Patron SMS

Manage patron issues via SMS messages that come directly into the system. Messages from the same sender are grouped as conversations.

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Inbound Email

An email address can be activated to receive and send messages from the system.

Messaging

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Map Layers

Integrate site specific map layers aligned to geo-spatial systems.

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Paths

Create paths showing participant routes or boundaries.

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Zones

Create custom areas on the map for information, job tracking, or resource allocation purposes.

Mapping

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Visualise

View all active incidents and GPS tracked crews on the map.

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Search

Search for addresses and locations.

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Geofencing

Track staffing levels to ensure they meet designated service parameters. Set up notifications via the app, email and SMS if parameters are breached.

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Dashboard

View live stats on a clear and concise dashboard.

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Offline Review

Ability to generate an HTML file allowing complete offline review with filtering capabilities.

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Filtering

Adjust your view of the data by pivoting; time, agency and heading for instant review and analysis.

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Live KPI Tracking

View response, scene and transport times by job type.

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Audit

Review jobs simultaneously to assess the broader context of an incident.

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Data Export

Instant generation of data from the system based on live or specific parameters. Exports formats include: PDF, CSV, ZIP, DOC and HTML.

Data Analytics

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