Orchestrator is an intelligent rostering and credential management system.
As a staff-centric, highly-customisable and fully-dynamic solution, Orchestrator is not your traditional rostering platform.
It adapts to suit your staff and your business to ensure that you can deliver a premium service to your customers every time.
What Orchestrator can do for you
Intelligent, Flexible Rostering
Controlled access to event information allows staff to submit availability & sign-up for events.
Strong accreditation validation ensures your service providers have the right training before service delivery.
Customise your rostering to match staff & business preferences.
Dynamic split shifts to allow staff to work when they want.
Compliant Site OH&S through customised site induction training management.
Load details for multiple offices or brands within the system.
Staff driven accreditation and qualification process.
Simple review and audit process of qualification approvals saves time.
Staff qualification upload.
Detailed audit trails exist for each staff member and event, tracking all actions that are made.
Accreditations dynamically determined from qualifications.
Auto reclassification feature ensures staff whose accreditations lapse work on shifts within their approved scope.
Qualification & Accreditation Validation
Improved Decision Making
Overview of staff availability on an hourly basis.
Customisable forms allow you to capture every detail relevant to your operations.
Report trends and predict future service demand.
Informed scheduling and resource allocation through real-time staff availability, work function and role visibility.
Improved relationship management through centralized client tracking & management.
Drive continuous improvement with advanced data analytics and BI for optimized business planning and decision-making.
Audit records for all qualifications granted through the system.
Powerful staff management tools ensure that staff can’t be prioritised or prohibited for certain jobs.
Staff capabilities tied directly & automatically to qualification information.
API-based license validation tools for government compliance.
Tracking of staff visa work hours, sick leave, and annual leave for compliance purposes.
Fatigue management policy to ensure staff work hours match documented company policies.
Enhanced Customer Experience
Automated email & SMS messaging before, during & after events.
Optimized staffing through tailored client staff lists.
Consistent messaging format through email & SMS templates.
Enhance customer experience with personalized access.
Seamless communication experience by logging all event communication.
Customisable naming conventions for consistency across multiple clients.
Rostering capabilities also apply to equipment to ensure effective utilisation.
Track asset details and servicing requirements.
Support for supplier specific ordering & receiving to simplify inventory management.
Efficiently distribute essential job site/shift documentation via attachments
Allow staff to self-upload updated qualifications.
Optional staff reporting of consumable usage to streamline operations.